During Business Hours
If you find yourself in a life threatening or life altering crisis situation, you may come to the Student Counseling Service Reception Building at (Student Services @ White Creek, (979-845-4427) for crisis intervention anytime during business hours 8:00 AM to 5:00 PM Monday through Friday, but preferably between 10:00 AM and 12:00 PM or 1:00 PM and 4:00 PM when specific counselors are assigned to provide crisis intervention. Information, support, and crisis intervention are available after business hours through HelpLine at 979-845-2700 (V/TTY). HelpLine is available after 4:00 PM on weekdays and 24 hours a day most weekends. If the HelpLine is not open, an automated phone message will provide specific information about where to go for crisis intervention. For crisis intervention during business hours, the Student Counseling Service has a walk-in service. No appointment is needed. To use this service, go to the Student Counseling Service Reception Building at Student Services @ White Creek, and tell the receptionist you need to see the Crisis Counselor. Crisis services are intended for those students who present in severe distress and who are in life-threatening/ life-altering situations. Students who can wait 2 - 3 days to be seen are urged to make an appointment. If the situation is so critical that it cannot wait until 1:00 pm, go to the Student Counseling Service Reception Building at Student Services @ White Creek, ask to see the Emergency Counselor, and tell the receptionist that you cannot wait until the afternoon.
After Business Hours, and on Weekends
4:00 p.m. - 8:00 a.m. on weekdays and 24 hours per day on weekends. For psychological crises that cannot wait until business hours: Call the HelpLine at 979-845-2700 (V/TTY). The HelpLine can provide information, support, and referrals. (If you need to speak to someone face-to-face, go to the nearest hospital emergency room.) If the HelpLine is unavailable, the answering machine will give you emergency instructions, or you can:
- Go to the emergency room at St. Joseph Hospital
- Go to the emergency room at College Station Medical Center, or
- Call the Mental Health Authority of Brazos Valley (MHMR) at 979-822-6467.