HelpLine

The HelpLine is the after-hours mental health service for Texas A&M University and provides support, information, crisis intervention, and referrals to students, as well as those concerned about students.  The HelpLine is available from 4pm to 8am weekdays and 24 hours a day on weekends when school is in session. 

The HelpLine is staffed by undergraduate, graduate, and former students and is supervised by the professional staff of the Student Counseling Service.  The HelpLine has extensive information about a wide variety of topics and can provide you with referral information about services and programs at the Student Counseling Service, other Texas A&M Departments, and community agencies.  Volunteers come from a variety of majors and backgrounds. All HelpLine volunteers complete a 55‑hour interview and training process prior to working the line, and they receive on-going supervision and continuing education.

Just want to talk?... Call the HelpLine
at 979-845-2700 
(V/Relay).

The V/Relay designation indicates that the HelpLine can be called with both an ordinary telephone or through a Relay Service of choice, so it is accessible to people with speech and hearing disabilities.

Speech and Hearing Impaired Access

The HelpLine phone number (979.845.2700) is accessible via voice or Relay Service (V/Relay). Learn more at relaytexas.com or https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs.

Be a HelpLine Volunteer! 979-845-2700 (V/TTY)
 

HelpLine Achievements

2019 Recipients:
Diversity Service Student Organization Award: Helpline

The Diversity Service Award, sponsored by the Department of Multicultural Services, acknowledges and honors the efforts of students, faculty, staff, student organizations and university teams for working to create an environment where the diversity of individual social identities and ideas are treated equitably in a climate that fosters success and achievement by all. Nominees have demonstrated outstanding commitment to the value of diversity in the areas of accountability, climate, and equity exercised extraordinary efforts to take action against acts of insensitivity and incivility and diligently worked to provide students, faculty, and staff a university experience rich in perspectives and opportunities to learn from each other. 

The HelpLine was designated a High Impact Practice on our campus: https://sllo.tamu.edu/highimpactpractices/.

Supporting HelpLine 

Past, present, and future HelpLiners are indebted to the Houston Aggie Moms' Club for their creation of an endowment to support the HelpLine. To donate to the HelpLine endowment fund, make checks payable to Texas A&M Foundation and reference "Houston A&M Mothers' Club HelpLine Endowment, account number 0458172."  Drop off in person at the Hagler Center or mail to: 401 George Bush Drive, College Station, TX 77840 or donate online. Thank you for supporting our incredible HelpLine!